Protect Your Business with
Professional PPM Packages

PPM stands for Planned Preventative Maintenance. It's a proactive approach to maintaining your electrical systems through scheduled inspections and servicing—rather than waiting for breakdowns. Under the Electricity at Work Regulations 1989, you have a legal duty to maintain electrical systems "to prevent danger." A PPM contract demonstrates compliance and drastically reduces the risk of costly failures, fires, or safety incidents.

Bronze is ideal if you're budget-conscious and primarily need statutory compliance (e.g., landlords with simple properties). Silver suits most businesses—it balances prevention with priority support and is our most popular choice. Gold is for mission-critical operations (24/7 facilities, manufacturing, large portfolios) where downtime is extremely costly and you want all-inclusive coverage including thermal imaging and EV fleet care. During your free site survey, we'll recommend the best fit based on your risk profile and operational needs.

It depends on your tier. Bronze covers planned maintenance only; reactive call-outs are charged separately at standard rates. Silver includes the first 2 hours of call-out labour, making minor fixes essentially free. Gold includes unlimited 24/7 call-out labour and common replacement parts (bulbs, fuses, contactors, etc.)—you'll rarely see an extra bill. Major component replacements (like a full distribution board) may be quoted separately even in Gold, but routine repairs are covered.

A traditional EICR (Electrical Installation Condition Report) tests 100% of your circuits in one go every 5 years—it's disruptive and creates a big invoice spike. The 20% Rolling Annual Program (Silver & Gold tiers) spreads that same testing over 5 years: we test 20% of circuits each year. This spreads costs, minimizes disruption, and means an engineer is on-site annually to catch issues early. By the end of year 5, your entire installation has been tested—and the cycle repeats. It's smarter, more convenient, and ensures continuous oversight.

Yes. As an OZEV-approved installer, we specialize in EV charging maintenance. Bronze doesn't include EV coverage (available as an add-on). Silver includes a basic annual health check—visual inspection of cables/connectors and a functional charge test. Gold provides full EV Fleet Care: comprehensive electrical safety testing (RCD, earth loop, insulation resistance), firmware updates, connector cleaning, and OCPP connectivity checks. This keeps your chargers operational, safe, and compliant with IET Code of Practice (5th Edition).

If we identify a C1 (Danger Present) or C2 (Potentially Dangerous) fault, we'll immediately inform you and recommend urgent remedial action. For Gold clients, many fixes are covered under the contract, so we can often resolve issues on the spot. For Bronze/Silver, we'll provide a detailed quote for remedial works. We always include a pre-authorized spend limit in contracts (e.g., up to £250 for minor fixes) to avoid delays—so small safety issues can be fixed immediately without waiting for approval. Your safety and compliance are never compromised.

Absolutely. We recommend starting with the tier that fits your current needs and budget. As your business grows or your risk tolerance changes, you can upgrade mid-contract (pro-rated pricing applies). Many clients start on Bronze to establish the relationship, then upgrade to Silver once they see the value. Downgrading is also possible at renewal, though we rarely see it—once clients experience priority support and reduced downtime, they tend to stick with higher tiers.

PPM contracts are typically 12-month rolling agreements. This gives you flexibility while ensuring we can plan your maintenance schedule properly. At the end of each year, the contract auto-renews unless you give 30 days' notice. There's no lock-in beyond the first year. For multi-year commitments (3+ years), we can offer discounted rates—beneficial if you're planning long-term asset management or need to demonstrate compliance history to insurers or regulators.